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FAQ

Anime Cart Coins [AC Coins] 

  • Do Anime Cart Coins  expire?
  • No, our Coins do not expire.
  • Can AC Coins be transferred or sold?
  • No. Coins cannot be transferred to another account or person. Coins cannot be sold or traded for cash.
  • Do I have to redeem all of my AC Coins at once?
  • No. If you have 500 Coins you can redeem 100 and then leave the remaining balance of 400 Coins to be used for another time.
  • Is there a minimum amount that I have to spend for Coin redemption?
  • No. There is no minimum amount that you need to spend.
  • Can I redeem more than one reward in a single transaction?
  • No. You may only only redeem one reward per transaction. If you need to redeem more than one reward then you will need to do a separate transaction.
  • What are Bonus Coins?
  • Sometimes we give away Bonus Coins if you purchase a specific item or if you purchased during a promotional period. We offer tons of different ways to earn Bonus Coins.
  • When are Bonus Coins applied?
  • Unfortunately, Bonus Coins are not applied immediately. They should usually be applied to your account within 1-2 days.
  • I've redeemed an award by mistake. Is it possible to reverse a redemption?
  • Unfortunately not. Once you have confirmed your redemption reward, your reward will appear and will be available in the "My Rewards" tab as well. It's not possible to reverse this action.
  • Where can I find my redemption codes?
  • Once you've made a redemption, all the reward codes are available in your "My Rewards" tab.
  • What is not eligible for AC Coins?
  • Coins are not earned for any shipping fees, gift cards, taxes or discounts applied.
Search for products by entering the product name or keyword into the Search Bar at the top of any page. The more keywords you use, the less products you will get in the results page. Therefore, try and be general. When you find a product you’re interested in, simply click the product name or the product image for more details.
Yes, you can browse basic content without registering for an account. But to make purchases on Anime Cart, take advantage of discounts, join the Rewards Program, use coupons or become an affiliate - you will need to register for an account your email address. We have many benefits for our members!
Yes, registration is completely free!
We accept Visa, Mastercard, PayPal and Discover.
Estimated delivery time is 7-30 days. Please note an additional 1-3 days for processing. Please understand this is only an estimate and may take longer, due to circumstances out of our control. We do uphold a 45 business day delivery. If you have not received your items within 45 business days, you are eligible for a full refund. If you have any issues please email us at contact@animecart.com
Yes, you should receive a invoice for your purchases via email shortly after your purchase. If you do not find it in your inbox within a reasonable time, please make sure to check your spam folder.
Do Anime Cart Coins expire? No, our Coins do not expire. Can AC Coins be transferred or sold? No. Coins cannot be transferred to another account or person. Coins cannot be sold or traded for cash. Do I have to redeem all of my AC Coins at once? No. If you have 500 Coins you can redeem 100 and then leave the remaining balance of 400 Coins to be used for another time. Is there a minimum amount that I have to spend for Coin redemption? No. There is no minimum amount that you need to spend. Can I redeem more than one reward in a single transaction? No. You may only only redeem one reward per transaction. If you need to redeem more than one reward then you will need to do a separate transaction. What are Bonus Coins? Sometimes we give away Bonus Coins if you purchase a specific item or if you purchased during a promotional period. We offer tons of different ways to earn Bonus Coins. When are Bonus Coins applied? Unfortunately, Bonus Coins are not applied immediately. They should usually be applied to your account within 1-2 days. I've redeemed an award by mistake. Is it possible to reverse a redemption? Unfortunately not. Once you have confirmed your redemption reward, your reward will appear and will be available in the "My Rewards" tab as well. It's not possible to reverse this action. Where can I find my redemption codes? Once you've made a redemption, all the reward codes are available in your "My Rewards" tab. What is not eligible for AC Coins? Coins are not earned for any shipping fees, gift cards, taxes or discounts applied.
Unfortunately, not everyone who applies will be accepted into the affiliate program. We carefully select candidates to represent our brand. We hope understand why we do this. Although, if you are interested please apply!
When you refer a friend and they become a member and make a purchase, you will be rewarded with Anime Cart Coins!
Yes, anyone with an account can gain rewards by sharing Anime Cart with their friends - via invite link.